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Website Privacy Policy

This is the Privacy Policy of the Official Cortez website.

Last updated: November 2022

What kind of information is collected?

We receive, collect and store any information you enter on our website or provide us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; access; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

2

How is the information collected?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, physical address and email address. Your personal information will only be used for the specific reasons set out above.

  1. provide and operate the Services; 

  2. provide ongoing assistance and technical support to our users; 

  3. to be able to contact our visitors and users with general or personalized service notices and promotional messages; 

  4. to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

  5. to comply with applicable laws and regulations

3

How is website information stored, shared and disclosed?

Our website  is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote and sell our products and services. Your data may be stored through Wix.com's data storage, databases, and general applications. Your data is stored by them on secure servers protected by firewalls. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set forth by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its suppliers.

4

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send website updates, or as otherwise necessary we may contact you to enforce our User Agreement, applicable national laws and any agreements we may have with you. To this end, we may contact you by email, telephone, text message and postal mail.

5

How are cookies and other tracking tools used?

This website uses cookies provided by Wix, which uses them for important reasons, such as:

  • Provide a better experience for visitors and customers

  • Identify registered members (users who have registered on the website)

  • Monitor and analyze the performance, functioning and effectiveness of the Wix platform;

  • Ensuring the Wix Platform is Secure and Safe to Use 

6

What types of cookies are used?

In general, the cookies that are initially placed on the Wix website can be classified as essential cookies.

This is the table to see which cookies are placed on our Wix website:

Cookie name XSRF-TOKEN

Purpose Used for security reasons

Duration Session
Cookie typeEssential

Cookie name hs

Purpose Used for security reasons

Duration  Session
Cookie type Essential

                           

Cookie name SVSession

Purpose Used in connection with user login

Duration 12 months
Cookie type  Essential

 

Cookie name SSR-caching

Purpose Used to indicate the system it was from the rendering of the website has been executed 

Duration 1 minute

Cookie type Essential

Cookie name _WixCIDX

Purpose Used for system monitoring/debugging

Duration  3 months
Cookie type Essential

       

Cookie name _wix_browser_sess

Purpose Used for system monitoring/debugging

Duration Session
Cookie type  Essential

Cookie name consent-policy

Purpose Used for cookie banner parameters

Duration 12 months
Cookie type  Essential

  

Cookie name SMSSession

Purpose Used to identify logged in site members

Duration Session
Cookie type Essential

 

Cookie name TS*

Purpose Used for security and anti-fraud purposes

Duration Session
Cookie type  Essential

                

Cookie name  bSession 

Purpose Used to measure system effectiveness

Duration 30 minutes
Cookie type Essential

                            

Cookie name fedops.logger.X

Purpose Used to measure stability/effectiveness

Duration 2 months
Cookie type Essential

                     

Cookie name WixLanguage

Purpose Used on multilingual websites to save user language preferences 

Duration 12 months
Cookie type functional

 

 

7

Additional third-party cookies

The following third-party cookies are also used:

 

Cookie name _ga 

Scope

It is a Google Analytics analysis cookie that is used to store the user's identification code, although the cookie name, domain and expiration time can be customized

Duration 2 years

Cookie name _gid 

Purpose

This Google Analytics cookie is for analysis and is used to give a different identification code to each page indicating the date.

Duration 1 day

Cookie name _gat_gtag_UA_ 

Purpose

This Google Analytics cookie is analytical and is used to measure how users interact with our web page.

Duration Session

Cookie name sp_landing

Purpose 

It is a cookie used by Spotify to access its platform

Cookie name sp_t

Purpose

These cookies are used by Spotify to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times the user views the same advertisement and to measure the effectiveness of the advertising campaigns. These cookies store visits to websites made by the user, and this information is shared with other organizations, such as advertisers. These cookies collect information about your browsing habits to make advertisements more relevant to you and your interests.

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How to access the cookie settings in the various browsers:

The following links explain how to access the cookie settings in the various browsers:

To refuse consent to be tracked by Google Analytics on all websites, visit this site:

https://tools.google.com/dlpage/gaoptout?hl=it

For more details on third-party cookies, please consult the section Cookie Policy.

9

How can you withdraw your consent to the processing of any data you may have communicated?

If you do not want your data to be processed, please contact us at the following email

privacy.officialcortez@gmail.com

If you would like to access, correct, amend or delete any personal information we hold about you, please contact us at

privacy.officialcortez@gmail.com

10

Privacy Policy Updates

We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so you know what information we collect, how we use it, and under what circumstances we use and/or disclose it.

11

Cookie Policy

This section contains information about the technologies that allow this Application to achieve the purposes described below. These technologies allow the Owner to collect and save information (for example through the use of Cookies) or to use resources (for example by running a script) on the User's device when the latter interacts with this Application.

For simplicity, in this document these technologies are briefly defined as "Tracking Tools", unless there is reason to differentiate.
For example, although Cookies can be used in both web and mobile browsers, it would be inappropriate to speak of Cookies in the context of applications for mobile devices, since these are Trackers that require the presence of a browser. For this reason, within this document the term Cookie is used only to specifically indicate that particular type of Tracker.

Some of the purposes for which Tracking Tools are used may also require the User's consent. If consent is given, it can be freely revoked at any time by following the instructions contained in this document.

This site uses Tracking Tools managed directly by the Owner (commonly called "first-party" Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly called "third-party" Tracking Tools). Unless otherwise specified herein, such third parties have access to their respective Trackers.
Duration and expiry of Cookies and other similar Tracking Tools may vary depending on what is set by the Owner or by each third party provider. Some of them expire at the end of the User's browsing session.
In addition to what is specified in the description of each of the categories below, Users can obtain more detailed and updated information on the duration, as well as any other relevant information - such as the presence of other Trackers - in the privacy policies of the respective third-party providers (via the links made available) or by contacting the Data Controller.

For more information about Californian consumers and their privacy rights, Users can consult this privacy policy.

 

Activities strictly necessary to ensure the functioning of this Application and the provision of the Service

This Application uses Cookies commonly called "technicians" or other similar Tracking Tools to carry out activities strictly necessary to ensure the functioning or provision of the Service.

Third Party Trackers

Platform services or hosting

These services are intended to host and operate key components of this Application, making it possible to deliver this Application from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and the database, for electronic commerce, for processing payments, etc. The use of these tools involves the collection and processing of Personal Data.
Some of these services work through servers geographically located in different places, making it difficult to determine the exact place where Personal Data is stored.

 

Apple Pay (Apple Inc.)

Apple Pay is a payment service provided by Apple Inc., which allows the User to make payments using their mobile phone.

Personal Data processed: surname, purchase history, Usage Data, email, billing address, shipping address, payment information, name, telephone number, Tracking Tool and various types of Data as specified in the privacy policy of the service.

Place of processing: United States –Privacy Policy.

 

paypal (paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data processed: surname, purchase history, Usage Data, email, billing address, payment information, device information, name, telephone number, Tracker, username and various types of Data as specified in the privacy policy of the service.

Place of processing: Consult the Paypal privacy policy – Privacy Policy.

Storage Duration:

  • __paypal_storage__: not defined

  • akavpau_ppsd - Session duration

  • enforce_policy: Session duration

  • l7_az: session duration

  • nsid: Session duration

  • ts: Session duration

  • tsrce: session duration

  • x-cdn: Session duration

  • x-pp-s: Session duration

Amazon Payments (Amazon)

Amazon Payments is a payment service provided by Amazon.com, Inc., which allows the User to make online payments using their Amazon credentials.

Personal Data processed: surname, purchase history, usage data, email, billing address, shipping address, payment information, name, telephone number, Tracker and username.

Place of processing: See the Amazon privacy policy – Privacy Policy.

 

Other activities involving the use of Trackers

 

Twitter account access (Twitter, Inc.)

This service allows this Application to connect with the User's account on the Twitter social network, provided by Twitter, Inc.

Personal Data processed: surname, Data communicated while using the service, Usage data, email, device information, name, Tracking Tool and username.

Place of processing: United States –Privacy Policy.

Storage Duration:

  • personalization_id: 2 years

 

Interaction with social networks and external platforms

This type of service allows you to interact with social networks, or with other external platforms, directly from the pages of this Application.
The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network.
This type of service could still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out of the respective services to ensure that the data processed on this Application is not reconnected to the User's profile.

 

Facebook Like button and social widgets (Facebook Ireland Ltd)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network, provided by Facebook Ireland Ltd.

Personal Data processed: Usage Data and Tracking Tool.

Place of processing: Ireland – Privacy Policy.

Storage Duration:

  • _fbp: 3 months

Twitter Tweet button and social widgets (Twitter, Inc.)

The Tweet button and Twitter social widgets are services allowing interaction with the Twitter social network, provided by Twitter, Inc.

Personal Data processed: Usage Data and Tracking Tool.

Place of processing: United States – Privacy Policy.

Storage Duration:

  • personalization_id: 2 years

 

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and to interact with them.
This type of service could still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

 

YouTube Video Widgets (Google Ireland Limited)

YouTube is a video content viewing service managed by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data and Tracking Tool.

Place of processing: Ireland – Privacy Policy.

Storage Duration:

  • PREF: 8 months

  • VISITOR_INFO1_LIVE: 8 months

  • YSC: session duration

 

YouTube Video Widget (Enhanced Privacy Mode) (Google Ireland Limited)

YouTube is a video content viewing service managed by Google Ireland Limited that allows this Application to integrate such content within its pages.
This widget is set up so that YouTube does not save information and cookies about Users on this Application, unless they play the video.

Personal Data processed: Usage Data, Universally Unique Identifier (UUID) and Tracking Tool.

Place of processing: Ireland – Privacy Policy.

 

YouTube Data API (Google Ireland Limited)

YouTube Data API is a video content visualization service managed by Google Ireland Limited that allows this Application to integrate functions normally executable on YouTube so that Users can watch, search and manage YouTube content directly within this Application.

 

Through this Service, this Application may collect Data directly or indirectly on or from the User's devices, including through the use of Tracking Tools. Users can restrict such access to their Data via security settings page provided by Google. Users, at any time, can contact the Owner to request further information on privacy settings through the contact details provided in this document.

 

The Data collected through the Service could also be used to help third parties show personalized advertisements based on interests. Users can opt out of receiving such personalized advertising through their device settings or by visiting out page of the Network Advertising Initiative.

Personal Data processed: Data communicated while using the service, Data communicated in order to use the Service, Usage data, User ID, device information, Tracker and username.

Place of processing: Ireland –Privacy Policy 

 

YouTube IFrame Player (Google Ireland Limited)

YouTube IFrame Player is a video content viewing service managed by Google Ireland Limited that allows this Application to integrate such content within its pages.

 

Through this Service, this Application may collect Data directly or indirectly on or from the User's devices, including through the use of Tracking Tools. Users can restrict such access to their Data via the security settings page provided by Google. Users, at any time, can contact the Owner to request further information on privacy settings through the contact details provided in this document.

Spotify Widgets (Spotify AB)

Spotify is an audio content delivery service managed by Spotify AB that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data and Tracking Tool.

Place of processing: Sweden – Privacy Policy.

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